1. Account and Settings

Obtaining and Registering a Sending Number

In order to send text messages using SlickText, you will first need to register a sending number with the carriers. By default, SlickText will assign you a premium toll-free sending number for free and facilitate getting the number registered. Toll-free provides the best mix of performance and cost. SlickText can also provide you with other types of sending numbers for a fee, including short codes and 10-digit long codes.

Each brand in SlickText can only have one sending number, and a sending number cannot be shared across brands. 

 

In this article:

Choosing a Sending Number Type

Registering a Sending Number

Choosing a Sending Number Type

There are three sending number types supported by SlickText. Each has its own advantages and disadvantages. 

  • Toll-free — A toll-free number is a 10-digit, text-enabled number that starts with a toll-free area code like 800, 888, 855, etc. Not all toll-free sending numbers are equal. For example, some providers offer numbers with slower sending speeds. SlickText only uses premium, high-volume toll-free numbers. 

    Advantages of Using a Toll-Free Sending Number
    • SlickText provides a free number with your account.
    • SlickText premium toll-free numbers support high-volume messaging.
    • SlickText’s fast track registration process can register toll-free numbers fast, often the same day, but typically in less than 48 hours.
  • Short Code — A short code is a 5 or 6-digit number used to send and receive messages at scale. Short codes are generally considered the most reliable sending number type, but they come with a cost of $500 to $1,000 per month from the carriers. With SlickText’s fast track registration, short codes can be approved for sending in 30 days or less. To obtain a short code, contact your SlickText representative or Customer Support. 

        Advantages of Using Short Codes

    • Short codes support extremely high volume sending.
    • Because of the robust registration process, short codes have virtually no carrier filtering and, subsequently, may see higher deliverability success rates.
  • 10DLC — A 10-digit long code is a text-enabled number with a local area code. 10DLC numbers typically take about a week to register. During the registration process, an independent organization known as the Campaign Registry assigns a Trust Score to your brand. The sending speed of 10DLC numbers varies based on a brand’s Trust Score. To obtain a 10DLC, contact your SlickText representative or Customer Support. 

        Advantages of Using 10DLC

    • 10DLC numbers are a good choice for use cases that benefit from a local presence.
    • At $10 per month, 10DLC numbers are significantly less expensive than short codes, although they cost more than toll-free numbers.

Registering a Sending Number

For registering a toll-free number, see below. For short codes or 10DLC numbers, contact your SlickText representative or Customer Support.

To register a toll-free sending number:

  1. Create your account or create a new brand. SlickText will assign you a number and prompt you to register it. 
  2. Click Register My Number. If you choose to do this later, you can begin the registration process by clicking on your name and avatar in the bottom left corner.
  3. Complete the form to provide your brand info. 
  4. After completing the last page of the form, click Submit.
  5. Click Finish when prompted.
  6. SlickText will send this and other information to the carriers for review.

SlickText will let you know when your number is ready. Once your number is approved, you can start texting immediately. If your registration is rejected, we will provide you with a reason for the rejection and advise you on the next steps.